Refund Policy

1. Introduction

Thank you for shopping at FiveM Scripts. We are dedicated to providing high-quality FiveM scripts, mods, and resources, ensuring customer satisfaction. Please carefully review our refund policy prior to your purchase.

2. Digital Products

All products on FiveM Scripts are digital, open-source items delivered electronically. Upon successful payment, you will receive immediate access via:

• A direct download link to the purchased digital product(s).

Due to the instant availability of products upon payment, by purchasing, you acknowledge that you waive the right to a cooling-off period, except where required by applicable local laws.

3. Refund Eligibility

Our general policy is a strict no-refund stance due to the digital nature of products, with exceptions:

• Defective Products: Products that are faulty or significantly not as described.
• Non-Delivery: You did not receive the download link due to technical errors on our side.
• Duplicate Purchase: Accidental multiple purchases of the same product.

Additional consumer rights may apply based on your jurisdiction.

4. Non-Refundable Situations

No refunds will be given for:

• Change of Mind: You no longer desire the product after downloading it.
• Compatibility Issues: Issues arising from incompatibility with your setup.
• Technical Knowledge Limitations: Difficulty using the product due to insufficient technical expertise.
• Violation of Terms: Any breach of our Terms and Conditions.
• Unauthorized Sharing: Unauthorized sharing or reselling of products.

5. Requesting a Refund

To request a refund, please:

• Contact us within 42 hours of purchase via [email protected] or our Discord (https://discord.gg/sTWsrHzRuM).
• Provide your order number, date of purchase, and detailed issue description.
• Await response and resolution within 5 business days.

Approved refunds will be returned to the original payment method.

6. Exchanges and Replacements

We may offer exchanges or replacements for defective products. Our support team will assist in troubleshooting or provide suitable alternatives.

7. Scope of Support

We offer comprehensive support for product installation, configuration, and usage. Contact our support team for assistance with technical issues and troubleshooting.

8. Chargebacks and Disputes

Initiating chargebacks or disputes without prior contact constitutes a policy violation, potentially resulting in account suspension and service revocation.

9. Customer Responsibilities

Customers should:

• Carefully review product details and compatibility before purchase.
• Contact support for assistance before requesting refunds.

10. Subscription Plans

For subscription products:

• Auto-Renewal: Optional and must be manually activated.
• Billing Cycle: Recurring as selected during checkout.
• Cancellation: Permitted anytime; unused periods are non-refundable.
• Subscription Refunds: Handled per standard refund criteria; partial refunds typically not available unless mandated by local laws.

11. International Sales & Local Laws

Local consumer laws (e.g., EU) take precedence over this policy where applicable.

12. Modifications to the Refund Policy

We reserve the right to update this policy anytime without notice. Changes become effective immediately upon website publication. Please periodically review this policy.

Contact

For any concerns, reach us at:

Discord: https://discord.gg/sTWsrHzRuM

Email: [email protected]